about the job
about the role
Our global community is growing fast - more than 16,000 members from 130+ countries have already joined us, with new people stepping in every day. What unites us is a shared drive: to solve the world’s most pressing problems faster, by helping each person contribute from their unique position of strength.
At the heart of this movement are Moral Ambition Circles: small, committed groups of 6–8 people who come together to find out how they can maximize their impact. So far, 233 participants finished the program with career pledges: indicating how they want to make the most impact. Along the way, the Circles have also led to many new collaborations, connections, and friendships.
As our global community grows, so does the need for seamless operations to support our members and initiatives. We're seeking a Community Support Officer to ensure our community's needs are met efficiently and thoughtfully.
Key responsibilities
- Inbox Management: Respond to the info mailbox within 24 hours on workdays, ensuring timely and personalized communication.
- Community Support: Role changes in the back-office of our community platform, sending calendar invites to members joining the Circle Starters training, and managing access to our sub-community for Circle Starters.
- Team Coordination: Support team leads with scheduling, agenda management, and other administrative tasks to enhance team efficiency.
- Data Tracking: Monitor and report on key metrics, such as attendance and engagement, to inform decision-making.
- Event support: assist the community manager and community director with digital events and manage operations for community drinks at our office
- Process Improvement: Identify opportunities to streamline operations and contribute to the continuous improvement of our processes.
- Contract administration: prepare and send contracts to members of our Summit Club; a community of morally ambitious entrepreneurs who support our organisation.
- Social Media responder: Respond to social media posts about The School for Moral Ambition in a kind and supportive way.
What We’re looking for
- Communicative: Strong written and verbal communication skills in both Dutch and English.
- Organized & Detail-Oriented: You can juggle multiple tasks without missing a beat.
- Tech-Savvy: Comfortable using tools like Google Workspace, Slack, Superhuman, Asana, and event management platforms. Or a rapid learner, used to working with similar tools.
- Proactive: You take initiative and anticipate needs before they arise.
- Mission-Driven: Aligned with our founding principles and mission to empower talent to work on the greatest challenges of our time.
- Fast: you love to get things done and move fast - embodying our founding principle ‘action’.
What we offer
- Impact: Play a crucial role in supporting a growing global community dedicated to moral ambition.
- Growth: Opportunities to develop your skills and grow within a dynamic organization.
- Culture: Be part of a passionate, mission-driven team working towards meaningful change.
- Office: when working in Amsterdam, you can work from a nice office at 2 minutes walking distance from station Zuid. We have a healthy shared lunch every day. Here, you meet ambitious professionals from multiple partner organisations who love to co-work with us.
Application process
Timeline:
- August 5: vacancy closes
- August 7 - 11: first round of interviews via Google Meet
- August 13 - 14: final interviews
